CareerFinders, on behalf of our client, an expanding company operating in the Online Gaming sector, we are seeking to recruit a Customer Support Representative to join their team based in Limassol. The successful applicant will ideally hold previous, demonstrable experience in a Customer Support position, speak excellent, fluent English and be available to work on rotational shit patterns.
Dealing directly with clients’ queries over chat system, e-mail and phone.
Answering client’s requests.
Promoting products and services to clients.
Optimize customers’ satisfaction.
Interacting with other departments as necessary to meet client’s needs.
Maintaining professionalism at all instances.
Able to work 24/7 shifts on rotation.
Previous experience in a similar position is highly desirable.
Excellent communication and client service skills.
Excellent command of English language.
Attention to details and quality of work.
Ability to work freely in Cyprus (EU Status).