CareerFinders, on behalf of our client, one of Cyprus’ most well-established and highly respected providers of Corporate & Fiduciary Services with offices in the heart of Nicosia, we are seeking to recruit a Team Leader to join their expanding team of professionals.
Follows up the completion of day-to-day tasks ensuring that this is done in line with agreed timescales, budget and quality standards.
Reviews technical work as per the firm’s processes and procedures, ensuring compliance with firm’s standards.
Liaises with and involves internal special teams or external technical experts as appropriate to assist with completion of work.
Reviews processes and work procedures to identify improvements in performance and client service.
Whenever necessary and as circumstances require, covers for or undertakes the work of team members to ensure the job is done in the firm’s best interests.
Manages day-to-day client relationships, broadens and strengthens the relationships with key client personnel and ensures smooth cooperation.
Handles day-to-day client requests with care and professionalism assisting in the timely resolution of any technical or client service issues and achieving any client deadline.
Plans the team’s work, prioritizes and delegates tasks to team members, reviewing progress on an ongoing basis to ensure team members have appropriate and manageable workload; adjusts or redistributes tasks accordingly.
Maintains productive relationships with internal and external technical experts and utilizes their knowledge and expertise to maximize client service.
Identifies client needs and opportunities for the provision of additional services.
Coaches team members and takes responsibility for their on-the-job training and learning.
Monitors the team’s annual budget and KPIs.
Monitors and manages the team’s work in progress and ensures all bills are issued within the specified time period.
Updates continually all the required client information fields on Star and Quorum, which should be fully up-to-date at any given time.
Undertakes the team’s debtor collections.
Educated to degree level in Accounting/Finance or related field.
Full member of the ACCA/ACA/CPA.
Experience within a Managerial level position.
Excellent prioritization and organization skills, ability to work independently with minimum supervision.
Ability to work under pressure and to deadlines.
Excellent verbal and written communication skills.
Excellent written and spoken English and Greek.
Excellent interpersonal and communication skills and a team player.
Dynamic, driven and self-motivated character.