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Sales/Business Development , Customer Services
Location: Cyprus,Limassol
Reference: 3846
Date Posted: 11/06/2019
Assistant Manager (VIP Team)
CareerFinders, on behalf of our client, a very well-established and market-leading company operating within the Online Gaming sector, we are seeking to recruit a highly organised and client-focused Assistant Manager (VIP Team) to join their expanding team of professionals based in the heart of Limassol.
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Key Duties/Responsibilities:
 
  • Preparing the daily/weekly and monthly departmental reports.
  • Create and Update the department’s procedures and make sure they are clearly understood and followed through.
  • Update the team schedule, insure adherence and report any outstanding concerns.
  • Prepare and deliver the training for the new hires of the department. Support and verify them for the probation period to deliver a complete evaluation to the management.
  • Monitor the daily activity and decide on the necessary actions to be taken for highest value customers.
  • Provide guidance and assist the key account managers in making decisions regarding customers.
  • Monitor and report the performance of the team on a daily basis.
  • Be able to maintain confidential and sensitive information.
 
Key Skills/Experience:
 
  • 2+ years’ experience in a leadership capacity (e.g. management, team leader, supervisor, etc.).
  • 2+ years’ experience in sales/customer support roles.
  • Excellent communication skills.
  • Proficiency in English language.
  • Must be proficient in Microsoft Office.
  • Ability to effectively train and motivate sales agents.
  • Excellent organizational, problem-solving, project management and communication skills.
  • Willingness to show leadership and guidance for the team.
  • Trustworthiness.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy
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