CareerFinders, on behalf of our client, a very well-established and continually expanding company operating in the Online Gaming Sector, we are seeking to recruit a CRM Manager to join their expanding team of professionals in Limassol.
Manage the production of CRM plans in accordance with Company’s planning process.
Strategize, communicate, execute, test, and evaluate various CRM projects.
Report progress of your CRM efforts to the management and other departments.
Assist in prioritizing projects to ensure business critical deadlines are always met as a priority.
Work closely with internal company departments to ensure alignment on communication and events performed globally.
Plan and ensure CRM campaigns’ consistency, attractiveness, cost efficiency and alignment across company’s goals.
Liaise frequently with the marketing, product, analytics and copywriter teams to design marketing initiatives and test new innovative ideas to increase the number and value of customers.
Ensure compliance with regulations and legislations applied in the iGaming industry.
Drive to own and execute projects together with an ambitious team.
Hands-on, proactive, and ready perform other tasks as assigned when needed.
1-3 years of CRM experience in eCommerce / iGaming sectors.
Experience working with R&D teams in implementing new features.
Understanding of customer relationship management theory and practice.
Excellent communication skills, written and verbal.
Highly organised and methodical, with excellent attention to details.
Ability to function as a self-starter with an emphasis on getting things done.
Must be able to work under pressure and maintain a positive attitude, with the ability to problem solve and adapt to changing business requirements.
Strong interpersonal skills with the ability to build relationships across departments.
Previous exposure to project management within diverse teams.
Extensive knowledge of MS Office tools.