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Marketing/PR , Customer Services
Location: Cyprus,Limassol
Reference: 3784
Date Posted: 05/05/2020
CRM Manager
CareerFinders, on behalf of our client, a very well-established and continually expanding company operating in the Online Gaming Sector, we are seeking to recruit a CRM Manager to join their expanding team of professionals in Limassol.
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Key Duties/Responsibilities:
  • Manage the production of CRM plans in accordance with Company’s planning process.
  • Strategize, communicate, execute, test, and evaluate various CRM projects.
  • Report progress of your CRM efforts to the management and other departments.
  • Assist in prioritizing projects to ensure business critical deadlines are always met as a priority.
  • Work closely with internal company departments to ensure alignment on communication and events performed globally.
  • Plan and ensure CRM campaigns’ consistency, attractiveness, cost efficiency and alignment across company’s goals.
  • Liaise frequently with the marketing, product, analytics and copywriter teams to design marketing initiatives and test new innovative ideas to increase the number and value of customers.
  • Ensure compliance with regulations and legislations applied in the iGaming industry.
  • Drive to own and execute projects together with an ambitious team.
  • Hands-on, proactive, and ready perform other tasks as assigned when needed.
Key Skills/Experience:
  • 1-3 years of CRM experience in eCommerce / iGaming sectors.
  • Experience working with R&D teams in implementing new features.
  • Understanding of customer relationship management theory and practice.
  • Excellent communication skills, written and verbal.
  • Highly organised and methodical, with excellent attention to details.
  • Ability to function as a self-starter with an emphasis on getting things done.
  • Must be able to work under pressure and maintain a positive attitude, with the ability to problem solve and adapt to changing business requirements.
  • Strong interpersonal skills with the ability to build relationships across departments.
  • Team Player.
  • Previous exposure to project management within diverse teams.
  • Extensive knowledge of MS Office tools.

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