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Operations , Forex/Binary , Information Technology (IT)
Location: Cyprus,Limassol
Reference: 3783
Date Posted: 06/08/2019
Technical Support Officer
CareerFinders, on behalf of our client, an International Investment Firm who invest very heavily in their IT Infrastructure, we are seeking to recruit a highly capable and experienced Technical Support Officer to join their expanding team of professionals based in Limassol.
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Key Duties/Responsibilties:
  • Entering trading conditions for clients on our trading platforms.
  • Monitoring and analyzing trades and pricing.
  • Liaising with technical departments whenever necessary.
  • Trade surveillance to prevent market and brokerage abuse.
  • Providing reports to Senior Management and other brokerage departments.
  • Assist clients with queries regarding trading and platform use.
  • Testing new setups, new products, features, and sign offs.
  • Apply controlled changes with change management to the systems.
  • Log into systems and servers to perform checks.
  • Supporting the trading platforms and resolving issues or escalating as necessary.
Key Skills/Experience:
  • Educated to degree level in Finance/Mathematics or related field.
  • Good Knowledge of MS Excel including pivot tables.
  • Good understanding of the financial markets.
  • Hands on experience writing SQL statement.
  • Good background using PHP, JAVA or C++.
  • Robust personality; ability to manage pressure and a flexible, amicable personality.
  • Able to work under pressure and achieve goals and targets.
  • Problem solver, ability to track, analyze, understand problems and provide proper solutions.
  • Strong communication skills.
  • Fluency in English is mandatory, a second language could be considered an advantage.
  • Proven knowledge of MT4 and MT5 trading platform.
  • Proven track record on how to configure MT4 parameters using MT4/5 administrator software.
  • Willing to work shifts, as this a 24/5 market.

To apply for this vacancy, please send your CV, along with any covering letter to quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click
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