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Location: Cyprus,Limassol
Reference: 2617
Date Posted: 16/05/2018
Head of Back-Office
CareerFinders, on behalf of our client, a newly established and regulated Investment Firm with offices in Limassol, we are seeking to recruit a well-qualified and highly capable Head of Back-Office to join their expanding team of professionals.
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Key Duties/Responsibilities:
  • Arranging the supply and implementation of new payment systems.
  • Processing clients’ trading agreements and IB agreements.
  • Processing daily transactions and support on live trading accounts.
  • Maintaining client records.
  • Log details relating to the customer complaints, inquiries, feedbacks.
  • Efficient reconciliation of customer transactions, deposits and withdrawals.
  • Liaising with the sales team to arrange for the timely receipt of client documentation.
  • Carrying out Know Your Client procedure.
  • Assist the compliance manager with any necessary tasks.
  • Reviewing and overseeing the work of the Back Office Assistants.
  • Implement quality controls and procedures to ensure a high level of client satisfaction.
  • Any other Ad-hoc activities not listed above, that may occur on an as and when basis.
Key Skills/Experience:
  • Relevant Degree from a UK university.
  • Over 3 years relevant experience working in Forex in a Back-Office capacity.
  • Previous team leadership will be considered a significant advantage.
  • Excellent attention to detail.
  • Strong communication and client service skills.
  • Excellent English Language Skills.

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