CareerFinders, on behalf of our client, a newly established and regulated Investment Firm with offices in Limassol, we are seeking to recruit a well-qualified and highly capable Head of Back-Office to join their expanding team of professionals.
Arranging the supply and implementation of new payment systems.
Processing clients’ trading agreements and IB agreements.
Processing daily transactions and support on live trading accounts.
Maintaining client records.
Log details relating to the customer complaints, inquiries, feedbacks.
Efficient reconciliation of customer transactions, deposits and withdrawals.
Liaising with the sales team to arrange for the timely receipt of client documentation.
Carrying out Know Your Client procedure.
Assist the compliance manager with any necessary tasks.
Reviewing and overseeing the work of the Back Office Assistants.
Implement quality controls and procedures to ensure a high level of client satisfaction.
Any other Ad-hoc activities not listed above, that may occur on an as and when basis.
Relevant Degree from a UK university.
Over 3 years relevant experience working in Forex in a Back-Office capacity.
Previous team leadership will be considered a significant advantage.
Excellent attention to detail.
Strong communication and client service skills.
Excellent English Language Skills.