CareerFinders, on behalf of our client, an Online Company specializing in the gaming industry, we are seeking to recruit a number of Customer Support Officers for their newly established Call Centre in Nicosia.
Control the quality of services provided by Operators.
Monitor telephone conversations.
Monitor email and live-chat conversations.
Maintain reports and client verification KYC.
Fluency in written & spoken English and Greek is essential; knowledge of the Turkish and Russian languages will be considered a significant advantage.
Previous and extensive experience in a Call Centre environment is a must.
Able to stay calm under pressure.
Excellent customer communication skills.
Proven experience of computers and software applications.
Good typing skills.
Ability to work in team.
Excellent problem-solving capabilities.
Punctual, hardworking and reliable.
Ability to work on a rotational shift-pattern basis.
To apply for this vacancy, please send your CV, along with any covering letter to email@example.com quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.